Haku Formals Boutique

Address: 27-246 Old Mamalahoa Hwy, Papaikou, HI 96781, United States.
Phone:8089349599.
Website: hakuformals.com
Specialties: Bridal shop, Clothing alteration service, Formal wear store, Tuxedo shop.
Other points of interest: Small Business, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Haku Formals Boutique

Haku Formals Boutique 27-246 Old Mamalahoa Hwy, Papaikou, HI 96781, United States

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Open Hours of Haku Formals Boutique

Open today until 17:00.

Monday: 10:00–17:00
Tuesday: 10:00–17:00
Wednesday: 10:00–17:00
Thursday: 10:00–17:00
Friday: 10:00–17:00
Saturday: 11:00–16:00
Sunday: Closed

Haku Formals Boutique: Your Premier Formal Wear Destination in Papaikou, Hawaii

Nestled at 27-246 Old Mamalahoa Hwy, Papaikou, HI 96781, United States, Haku Formals Boutique stands out as a beacon for those seeking exquisite formal wear on the Big Island. With a 4.4/5 average rating from 25 Google reviews, this boutique has become a beloved local institution known for its exceptional service, high-quality garments, and personalized alterations.

Specialties and Services

Bridal Shop: Haku Formals Boutique specializes in providing stunning bridal gowns and accessories to make your special day truly unforgettable.
Clothing Alteration Service: Their skilled seamstress offers expert alterations to ensure your formal wear fits perfectly.
Formal Wear Store: From elegant prom dresses to sophisticated tuxedos, their collection caters to various formal events.
Tuxedo Shop: Gentlemen can find an array of stylish and well-fitted tuxedos for weddings, proms, or any formal occasion.

Customer Experience and Accessibility

Haku Formals Boutique is not just a store; it's an experience. Customers are drawn to the boutique's owner, who combines a wealth of expertise with a warm, friendly personality. She guides clients through the process of finding the perfect dress or suit, ensuring they leave feeling confident and wonderful.

The boutique is easily accessible, with a wheelchair-accessible entrance and parking. They also offer convenient services like same-day delivery and accept various payment methods, including credit cards, debit cards, and NFC mobile payments.

Location and Contact Information

Though located a bit out of Hilo town, the boutique's new location at 27-246 Old Mamalahoa Hwy, Papaikou, HI 96781 remains convenient for customers. You can reach them via phone at 808-934-9599 or visit their website at hakuformals.com.

Haku Formals Boutique's commitment to quality, personalized service, and customer satisfaction sets it apart. Whether you're a local seeking the perfect formal wear or a visitor looking for a unique shopping experience, this boutique is worth a visit.

Reviews of Haku Formals Boutique

Haku Formals Boutique - Papaikou, Hawaii

Kayla B.

5/5

Haku formals is the best place on the big island for any type of formal wear especially prom dresses. I’ve been going to her for years now and she is the best seamstress as well. She has a great personality & is very helpful when picking out the perfect dress and will have you leaving feeling wonderful nd confident! She has moved to a new location a bit out of Hilo town but it’s still very convenient. Will go back to her again!😁

Brandy L.

5/5

Beautiful dresses! Tressie was so sweet, patient, professional, and pulled very similar dresses from the references I sent her. So much selections for prom and bridal wear! Great experience, so glad I went to Haku Formals!

Andre S.

4/5

Overall I loved the experience with them. Very nice and great products . My only problem was I was told the price would be $298 and I ended up paying $400 at the register. I just feel there wasn’t total transparency about paying $70 in shipping and & $22 for altering , plus tax. I just wish they said “it will be about $400 when all is said and done” just felt a little out of integrity. But still lovely place and people!

Hope H.

5/5

I came in while on vacation to find a mother of the bride dress. It had to be gold, according to my daughter. Tressie helped me find the perfect dress that was ok’ed by my daughter. She was very kind and worked hard to get the alterations finished so I could take it home. The dress is beautiful, fit me perfectly. Very happy that we found her her shop.

Amy K.

1/5

I had a nightmare of an experience attempting to shop for a wedding dress at Haku Formals. I called to set up an appointment to try on wedding dresses. Over the phone, I informed them of my budget and my size and was assured there’d be a selection of dresses to try on. At their recommendation, I also emailed them a list of 7 dresses from the collections on their website that fit my style, 9 days before my appointment. I was told I’d be allowed to try on 4 dresses for a fee of $40, which I was fine with. When I arrived, the woman at the shop went to pull my dresses and I then learned she only had one of those dresses in stock and it was nowhere near my size. I was willing to be flexible and try on a variety of dresses just to have the experience of trying on some gowns, and was prepared to do this and pay the $40 try on fee. My friends (who traveled from Kona to join me on this appointment) helped me pull a few dresses from the racks that seemed worth trying on. The woman working at the shop pulled several dresses as well, but none were really my style at all (poofy, sparkly ballroom gowns with lots of tulle, when I was looking for a simple lace sheath dress). It felt like she was just scrambling to pull anything they had in size 16/18. I totally understand if they didn’t have the items I was looking for in stock- I just would have appreciated some honesty and forthcomingness about it, so I could have avoided the 45 minute drive into town, and my friends could have avoided the 2 hour drive they took to be there. The woman working at the shop also made rude comments. I made sure to check beforehand that the shop carries plus size, because I wanted to avoid putting myself in the position of feeling bad about my body in a place where my size isn’t carried. She assured me on the phone they did carry sizes 16/18. However, while in the shop, she made a lot of rude comments like “I’m just trying to find something that we can put on this body”. I’m actually a human person, not just a body. It was pretty offensive. On top of all that, even though I’d scheduled an appointment and arrived 10 minutes early, the woman at the shop continued to help any customer walking into the door before helping me. She was taking a man’s measurements, having a young woman try on her homecoming dress, etc. I understand if you are busy, but what is the point of making an appointment if it’s not to be honored? We asked if we could just go ahead and start my try-ons while she helped other customers, but she said we had to wait for her to be ready. We waited a full hour before we decided to leave, without even being able to try anything on. It was so disappointing and frustrating. What a terrible, unprofessional, mess of a place.

Loren K.

5/5

every year we go through Haku Formals and not once have we been disappointed! Always perfect fitting and exactly what we ordered with timing of suits always on time!!! We will not be going anywhere else for our formals but here!!!

Sharon W.

5/5

The owner/seamstress does beautiful work. She cares about her customers' satisfaction in finding the right look for special, formal events.

PIMARINE

5/5

Excellent customer care, excellent selection, excellent prices. I was really surprised that my first choice turned out to be the best. I won't go anywhere else. This is the spot for me.

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