Brooks Brothers

Address: 307 Outlet Center Dr, Queenstown, MD 21658, United States.
Phone:4108275740.
Website: stores.brooksbrothers.com
Specialties: Clothing store, Children's clothing store, Men's clothing store, Women's clothing store.
Other points of interest: On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Men's clothing, Women's clothing, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 83 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Brooks Brothers

Brooks Brothers 307 Outlet Center Dr, Queenstown, MD 21658, United States

Contact

Open Hours of Brooks Brothers

Open today until 20:00.

Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 11:00–19:00

Brooks Brothers: A Legacy of Style and Service

For discerning individuals and families seeking timeless clothing and impeccable service, Brooks Brothers stands as a venerable institution. Located at 307 Outlet Center Dr, Queenstown, MD 21658, United States, this establishment offers a curated selection of men’s and women’s apparel, accessories, and lifestyle products – a true one-stop shop for elevated style. The phone number is 4108275740, and visitors can explore the full range of offerings online at stores.brooksbrothers.com.

A Rich History and Commitment to Quality

Brooks Brothers boasts a rich history spanning over two centuries, establishing itself as a cornerstone of American style. The brand is renowned for its dedication to classic designs, durable materials, and meticulous craftsmanship. They’ve consistently upheld a standard of quality that resonates with generations, making it a trusted name in the world of formal wear and everyday essentials. The store’s atmosphere reflects this heritage, providing a comfortable and inviting space for shoppers to browse and discover.

Specialties and Product Range

Brooks Brothers’ offerings extend far beyond just traditional suits and ties. The store specializes in a comprehensive range of clothing, encompassing: * Men’s Clothing: From meticulously tailored shirts and sport coats to elegant trousers and outerwear, Brooks Brothers caters to the modern gentleman's wardrobe. * Women’s Clothing: A beautiful selection of dresses, blouses, skirts, and pants designed to complement any occasion. * Children’s Clothing: Offering stylish and durable options for the younger generation, ensuring they too can embrace timeless style. * Accessories: A wide array of belts, shoes, socks, cufflinks, pocket squares, and ties to complete any outfit. * Home Goods: Expanding their influence, Brooks Brothers provides a selection of home furnishings, adding another dimension to their customer experience.

Convenient Services and Amenities

Brooks Brothers prioritizes customer convenience. On-site services are available to assist shoppers with everything from tailoring and alterations to personal styling consultations. The store’s commitment to customer satisfaction is evident in its acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments. For those unable to visit in person, delivery options are readily available. Furthermore, the store ensures accessibility for all customers, offering a wheelchair-accessible car park and a wheelchair-accessible entrance. The layout is designed for a quick visit, allowing shoppers to efficiently find what they need.

Positive Customer Feedback

Recent customer reviews consistently highlight the exceptional service and quality of goods at Brooks Brothers. Shoppers often commend the knowledgeable and helpful staff, who are praised for their ability to guide customers through the extensive selection and provide personalized recommendations. Many describe the experience as a “one-stop shop,” emphasizing the convenience of finding everything needed in a single location. The overall average opinion is a solid 4.1 out of 5, reflecting a high level of customer satisfaction. The dedication to assisting customers in finding the perfect items and ensuring a pleasant shopping experience is a recurring theme in the feedback. The store truly aims to create an enjoyable and productive visit for every client.

Location and Contact Information

Brooks Brothers’ Queenstown location is strategically situated at 307 Outlet Center Dr, Queenstown, MD 21658. This location provides easy access and a comfortable shopping environment. For inquiries or assistance, please contact the store directly at 4108275740. The website, stores.brooksbrothers.com, offers a detailed overview of the brand’s history, product catalog, and store locations. It’s a valuable resource for prospective customers seeking to learn more about Brooks Brothers and its offerings.

Reviews of Brooks Brothers

Squeakers

2/5

Customer service is excellent. The items are very bland.

Cham S.

4/5

The clothes and service here were great. The whole family was helped by the amazing staff on all the options and accessories we were looking for. They made it a one-stop shop for me during my visit. I would recommend.

David G.

1/5

The sales lady who opened the store on 1/9/25 is completely rude and unprofessional. It's absolutely not my fault that you hate your job and literally have no future. Go to school. Stop being rude.

Ben Z. S. J.

5/5

I was so surprised to see 2 one star ratings for this Brooks-brothers outlet store. We have shopped there many years and have never experienced anything but friendly professional service. They have always gone out of their way to check other locations and order items if they did not have our size. We were just there yesterday bought 3 items - one from the store and 2 more coming in the mail. We love the store and we love the staff.

Charles G.

4/5

The staff couldn't be friendlier and they know their products. Very good deals on so many items and the staff lets you know when the best deals are upcoming. Love shopping there, especially since I just got a $60,00 Rewards Card in the mail today to use for the holidays.

Cameron A.

5/5

Angel was amazing- so helpful and efficient. Helped my shopping-adverse husband find 2 perfect suits in no time. Thank you!

Emily B.

1/5

Every-single-time I have been in there, they have given me an attitude. I'm from NY and I have never deal with such 'bougsie' attitudes from an outlet store. I have to go in there because it's my fiances favorite store, guarantee I will be met with attitude when I tell them I have an extra 15% off through work, and get dirty looks. I'm pretty sure they are hourly and unaffected by an additional discount. So it doesn't make sense. The only time the manager eased up was when she said, "Oh you've been here quite a few times and I see you have had a discount." Implying she thought I was lying about my 15% discount and surprised I've dropped almost a grand here despite the poor customer service. Please stop being so cold and rude to loyal customers. Don't judge a book by it's cover. Treat the customer who has 0 credit and the customer who has a Chase Freedom card the same. I work in sales and that's what puts you ahead of the game.Thanks!

john N.

5/5

Bought a suit here, one of the best customer experiences I've had. Admittedly, I did not try on a suit I had from high school before attending our friends wedding. 1 hour before the ceremony, I threw on my child sized suit to find that covid had not been kind to my body. I immediately drove to this brooks brothers and ran inside. The gentleman inside asked how he could help, and I replied "I need a suit, and I've got 20 minutes." From there, he walked me through the entire process from start to finish. While I was looking in the mirror thinking "this will do," he genuinely continued to match my exact fit to make sure this snap purchase was an investment. All in all, fantastic experience. This store, and this gentlemen saved a world of headaches on my side. Absolutely recommend!!!

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